GDPR
How We Protect Your Privacy
In the processing of data, we respect and adhere to all regulations related to the protection of your personal information.
What Information We Collect and How We Use It
In our e-shop, we only store information necessary for ordering and delivering goods, including name, address, email, and, in the case of using the Zásilkovna delivery service, a mobile phone number. The phone number is optional and is used exclusively for communication between the e-shop and the customer in case of order-related uncertainties.
If you provide your email address in the message form, it is solely used to send a response and will not appear on the website. Messages are published with the chosen nickname or only the first name.
Securing Your Data
All information you provide is stored on secure servers provided by the web hosting company amccomp s.r.o., Křídlovická 2060300 Brno.
Sharing Your Data
We only share your personal data with the chosen delivery service when fulfilling our obligation to deliver the ordered goods. We collaborate with the following carriers:
- Česká pošta, s.p., Politických vězňů 909/4, 225 99 Praha 1 (delivery address is provided, and, in the case of a parcel, also the phone number if provided)
How Long We Keep Your Data
For the necessary period until the reason for their storage ceases.
Use of Cookies
We use cookies for:
- Storing order information during the ordering process
- Preventing duplicate votes in surveys
Your Rights
You have specific rights concerning the processing of your personal data. If you exercise any of the rights mentioned below, we will inform you of the resolution within 30 days of receiving your request. In justified cases, this period can be extended to 60 days, and you will be informed of this extension.
How to Exercise Your Rights
You can exercise your rights by sending an email or a written request to our contact details:
Jitka Vojtková, J. Moláka 3079/3, 69003 Břeclav 3, email: vojtkova@vojtek-av.com
Please include your name, surname, email address, and permanent address in your request. Failure to provide these details may result in us being unable to fulfill your request. These details are required to verify your identity and prevent unauthorized access.
Rights Overview
1. Right to Access: Confirm if we process your personal data and provide information on the purpose, recipients, and storage duration.
2. Right to Rectification: Request correction of incorrect personal data.
3. Right to Erasure: Request deletion of your personal data under certain conditions.
4. Right to Restriction of Processing: Request temporary restriction of processing in specific situations.
5. Right to Data Portability: Receive your personal data in a commonly used and machine-readable format.
6. Right to Object: Object to the processing of your personal data at any time for reasons related to your specific situation.
Submitting Complaints
If you believe that our processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the Office for Personal Data Protection, Pplk. Sochora 27, Postal Code 170 00, Prague 7, www.uoou.cz.
